Terms of Service
The following is a list of our Terms of Service. You will receive a copy of this information as your contract and are required to sign and return upon booking an event. Please read everything thoroughly to ensure there are no misunderstandings regarding what we do or what is expected of you to make sure your event runs as smoothly as possible:
1. Events should be scheduled at least four to six weeks prior to your desired party date. A deposit of between
$150.00 and $250.00 which is NON-REFUNDABLE is required to hold your date. Payments can be made directly through PayPal on the website or if you'd like to mail a personal check, we will hold your date for
FIVE days in wait of it's arrival. A contract will be sent to you upon receiving your deposit. The remaining balance is due the day before the event if paying through PayPal or
SEVEN days in advance if paying with a personal check,
NO EXCEPTIONS will be made.
2. We accept any form of payment that PayPal accepts when paying online. If you choose to pay by cash or check, the deposit can be mailed to us upon booking but final payment is cash or PayPal credit card payment unless it is paid by personal check at least
SEVEN days prior to your event.
3. There will be a
$20.00 TRAVEL FEE added to your invoice if the location of the party is between a thirty to forty-five minute drive from Pittstown, New Jersey, a
$30.00 TRAVEL FEE for any drive forty-five to seventy-five minutes from Pittstown and for all parties which would require more than an hour and fifteen minute drive there will be a $50.00 travel charge added to the total. Please note that we do reserve the right to decide a location is too far even if the client is willing to pay the travel fee, especially during the summer months where traffic can be extremely heavy going to certain areas such as South Jersey due to shore traffic. We will go to many areas in New Jersey.
4. Invitations with postage are included with each package. We will send the invitations to your guests upon receiving your complete guest list with addresses. These are a fill in the blank style card. We also offer a Gift Registry Service for girls booking a party with us. If you would like to shop and register online you may do so and we will notify your invited guests that you are registered at our boutique.
5. Our party length is typically 1 1/2 hours. Some parties, such as our spa theme, are 2 hours. Parties can be upgraded to include more time for an extra charge of $50.00 per half hour, not including any costs for extra activities. We do not include gift opening in the party time scheduled. If you'd like to add time to your event on the invitation so that your daughter may open her gifts with her guests or for the children to stay longer to play, we will be happy to do so, just let us know before invitations are written out. Please note that you will be responsible for orchestrating this part of the event. Any extra time added to open gifts is something we will not participate in unless we are contracted to do so at the extra $50.00 per half hour rate. You can oversee this while we are doing our cleanup if you'd like that time added so there is no extra charge to you.
6. In the event that you need to postpone a party, we will work with you to reschedule the event as long as reasonable notice is given, which needs to be at least 3 weeks prior to the party date. We begin preparing for your party upon booking so please keep in mind that the $150.00 deposit is non-refundable but can be put toward a rescheduled party if held within sixty days of the original date as long as the party is postponed at least 3 weeks in advance and there is a $50.00 charge to do so. Please understand, we reserve the time for your party and if you postpone due to lack of responses, change in schedule, etc. we cannot conduct another party in its place since our parties are typically scheduled 4-6 weeks in advance. There will be a charge of $3.00 per guest to re-send the invitations if this occurs.
7. In the unusual case of severe weather or illness of the event coordinator, we reserve the right to reschedule your party and there will be no additional charge for invitations to be re-sent or for any food already purchased. Every effort will be made to keep this situation from occurring. We will happily work with you to choose an alternate date for the event, based on availability. If the event is canceled due to your child's illness or an unforeseen situation, you will be charged for the invitations to be re-sent, as stated above, along with the cost of any food already purchased. Please remember, if you choose to completely cancel your party at this time, the deposit is non-refundable.
8. Confirmation of a final guest count will need to be given by e-mail or in writing at least TEN days prior to the party. Since we have an R.S.V.P. system on the website, we will confirm our total with you in advance in case you have gotten personal responses that we did not receive. This will be the number we will use in determining food, favor and supply amounts for the party and it will NOT be possible to make a change once the number is given. If a guest calls the evening before the event and says they can now come unfortunately, we will not be able to accommodate them.
9. If a guest should become ill or simply not show up, there will be NO REFUNDS given. The party is priced as a package, not per individual.
10. At each event there will be a coordinator and, if needed, an assistant or junior assistant to ensure your party runs smoothly. We will need to arrive at your home one to one and a half hours before the designated party time to setup properly. We will also need approximately a half hour to an hour after the party ends to do our cleanup.
11. Some of our parties include the use of makeup. All parties for children under six do not include the use of makeup unless specifically requested. The parties that do will consist of a light application of items such as eye shadow, blush, lip gloss and sometimes clear nail polish with nail stickers or jewels. There is absolutely no mascara or lipstick used and we try to do our best to insist that the girls use our disposable applicators, without double dipping, for optimum protection from germs being passed. If there is a parent WHO DOES NOT WISH for their child to participate in activities involving makeup, it is up to the client to let the party coordinator know this information.
12. Our parties are designed for UP TO TEN GIRLS. We cannot go over this number for a a few reasons, mainly due to supplies and the inability to make the party as specialized if there are too many guests. You may have any number less than ten, but please note that this will not change your basic package rate if fewer than ten girls are present. Eight is a great number that allows the girls a bit more individualized time on activities. For the parties using the smaller seating for girls 5 and under, it is possible in some cases to have twelve girls but there is an additional fee to do so of $25/per girl over ten. Sorry, we cannot go over for the larger seating even if the client is willing to pay the extra fee.
13. It is the RESPONSIBILITY OF THE CLIENT to check for food, makeup, skin care product or any other ALLERGIES and to inform us of any concerns. We will do our best to be accommodating, but cannot do much to make changes if we are not told until we get to the party. If a guest has severe allergy issues, it is up to the client or guest's parent to provide an alternate food and drink item. Again, this will not reduce the package price. Social Butterflies, LLC is NOT RESPONSIBLE FOR ALLERGIC REACTIONS OF ANY KIND.
14. Please remember, the client is obligated to remain at the party AT ALL TIMES along with supervising the girls while changing in and out of costumes.
15. For your daughter's party we ask that you be responsible for a few things. They are as follows:
- An area for parents and siblings to gather while the party is taking place
- A safe, clean place for all activities to be performed(WE DO NOT CONDUCT PARTIES IN BASEMENTS UNLESS THERE IS EASY ACCESS FROM OUTSIDE. IF YOU ARE CONSIDERING HOLDING YOUR EVENT IN A BASEMENT, PLEASE CONSULT WITH US FIRST)
- A SMOKE-FREE and PET-FREE environment (we certainly do not expect you to remove pets from your home, but do kindly ask that they be kept somewhere AWAY from the party area to avoid unnecessary problems from occurring such as jumping and ripping costumes, pet hair on costumes, knocking things over, etc.) This is MANDATORY and NO EXCEPTIONS will be made. You will see that we take much care in providing top notch, quality costumes and accessories and your assistance in keeping them that way is very important to us.
- We will need to have a space in your driveway as CLOSE to the entrance as possible along with, if needed, assistance carrying our large table in and out of your home.
- A table for crafts, makeup, spa treatments, etc. Whatever your theme is, there is usually a need for a table to work at other than the one we supply for dining. A kitchen table is fine and we will cover with a plastic tablecloth for protection.
- There will need to be a space ready for our table and chairs, the table size is 30"X96". If you do not have a space available and would like to use your dining table, let us know so we can discuss whether or not this will work. There will also need to be space available for any activities involved in your theme such as runway, games, place for changing in and out of costumes, etc.
- We will need at least one outlet in the party area and will provide an extension cord in case there is a need to use one.
16. Please note that upon booking a Social Butterflies party, you agree to assume ALL LIABILITY and RESPONSIBILITY for any accidents and or damages that may occur. We will do our best to provide a safe, professional atmosphere but CANNOT be responsible for the actions of others. In the event that any of the party supplies brought to your home by Social Butterflies are misused or damaged, financial responsibility lies ENTIRELY with the contracted client.
17. Social Butterflies may want to use pictures from your event for our website or promotions. We will only do so after obtaining permission and a signed release from the parent/parents of the child/children in photos. There will NEVER be personal information listed such as names or addresses, we will only show the photos which represent the themes we offer. It is the way you get to view what the parties look like and it is fun to change them around periodically. Also, the girls enjoy getting to go online and see their photos.
18. For any returned checks, there will be a $25.00 fee charged.
19. Parents and siblings of guests are welcome to stay at the party AS LONG AS you provide an area for them to congregate in. It is VERY IMPORTANT that you stress to your guests' parents the need for them to not get involved with what we are doing while running the party. Many times there is a parent who attempts to choose a costume, or begin an activity with their child without our approval. It disrupts our schedule and throws off our planning of costumes being matched up for the girls by size. PLEASE, to ensure YOUR DAUGHTER'S event runs as you'd like it to, kindly ask parents to be "spectators" and leave the directing of the party to us. That is what you are hiring us for. ALSO, often a parent will bring a sibling and tell them it is fine to "just join in". We CANNOT allow this to happen and your cooperation in letting parents know what is expected in advance is VERY MUCH APPRECIATED! The parties are structured for the guests on the list and that's all. This also includes the birthday child's siblings, which may be younger children or a brother, PLEASE, if they are not one of the ten guests on the list be respectful of our conditions and understand again, we cannot include them in the party if they were not part of the final headcount. In cooperating with these requests, your event will not be interrupted with an uncomfortable situation.
20. Our party will begin at THE DESIGNATED TIME. NO EXCEPTIONS can be made! We need you to be respectful of our time. Many hours of planning and preparation will go into your event and if your guests arrive late, it may not seem inconvenient to you, but honestly, it is to us. We plan carefully in giving ourselves ample time to arrive at your home and have your daughter's dream party ready for the minute the first guest arrives. PLEASE let them know that promptness is very important. We will begin 5 minutes after your event time. If guests arrive 10 or 20 minutes late, we cannot hold up the party for them unless you request to do so and pay the extra 1/2 charge of $50.00 and that is only if time permits us to do so in our day's schedule. If we start 20 minutes late because you insist on waiting, we regret that your daughter will not have as much time to do activities at her party as she was scheduled for (ex: if your party time is 1:00-2:30, we cannot begin at 1:20 and end at 2:50, your party will then be 1:20-2:30 because that's the time we were contracted to be there). We understand everyone doesn't arrive on time, but we do and hope you and your guests will be courteous in return. When you party is complete, we still have up to an hour of cleanup and packing along with a drive back. Thank you in advance for your help in this area.
21. Social Butterflies offers a Gift Registry service at our online boutique. If your daughter is interested in shopping and listing items she would like to receive as gifts, she may do so and we will notify her guests that she has a Wish List that they may view. This is fun for the girls and a great help to busy moms who then will not have to shop. We offer gift wrapping and delivery right to the party for added convenience.
**Disclaimer: Services provided are not performed by licensed salon professionals. Our services are for the enjoyment of your party guests. The event services are considered to be entertainment only. Please contact a salon if you are seeking a licensed cosmetologist. Party coordinators will instruct and assist the guests at the event with make-up and spa applications. These are sometimes hands-on activities that the girls may have the opportunity to perform themselves, depending on their ages.