The following are Frequently Asked Questions and Answers.  If you do not see your question listed or need to discuss a topic in greater detail, please contact us and we will be happy to help:

• Where are the parties held?    Social Butterflies brings the party to you!  Your event can be held in the location of your choosing such as your home, a restaurant, party room at a hall, etc.  We do have guidelines for travel destinations/costs.  Please see Terms and Conditions for more details.
  
• Why are there designated ages under the party themes?    Parties are designed to be age appropriate.  All games, crafts and other activities are suited for the ages suggested.  Just as a ten year old would be too old for our mermaid theme, a five year old would find a spa party a bit too advanced.  We also purchase our costumes according to the ages recommended for each theme.  If a theme is listed as suitable for ages 4-6, we would not have a costume to fit a ten year old.  We hope you will find these guidelines helpful and know that they are based on offering the girls the most age appropriate fun we can!
• What happens if a guest does not want to participate?    If a guest does not wish to participate in the party activities, a parent will need to tend to that guest.  We cannot take time away from the girls who are participating  to deal with situations that may arise from a child who does not want to cooperate or join in. 
• Can parents and siblings of guests stay at the party?    Yes, they may stay but all siblings MUST be supervised and may not participate in any part of the party unless they are one of the ten "invited" guests on your guest list.  There may be items left out that could be dangerous to young children and we cannot take responsibility for the safety of these children.  Our parties are prepared in advance for the number of girls on the guest list and we cannot make ANY EXCEPTIONS if extra girls show up the day of the party.  Parents and siblings are welcome to stay if the client would like them to be present as long as there is ample room without causing interference to the party.  Parents need to be informed that we have a schedule and protocol that we follow for handing out costumes, working on activities,etc. and we cannot have them interfering with us leading your party.  If they wish to stay, they will need to be "spectators" and it is greatly appreciated if you, as the client, pass this information along so that YOUR daughter's event runs as smooth as possible.
  
• What should the girls wear to the party?    This is a dress-up party, so no need for fancy party clothes!  The girls should wear something comfortable and easy to put a costume over.  We  discourage the children from having to completely undress and would prefer they come in something like a leotard or swimsuit under their clothing, both of which are easy to wear under most costumes.  There is the exception where some costumes, such as some of the mermaids or elegant ladies dresses, would require changing to wear the costume the way it is meant to be worn.  Use of a changing area will be needed and it is required that at least one female adult, preferably the parent of the birthday child, be present for this part of the party.  We will assist in this area, but for our own protection, will not be left  alone with the girls while they are changing.  Please understand that today we cannot be careful enough and your cooperation in this area is greatly appreciated.
  
• Can the party be held outside?    No, unfortunately we cannot hold parties outside.  There are too many factors which make it difficult to do so.
  
• What happens if a guest arrives late?    It is very important that you stress to your guests the need for them to arrive on time.  If a guest arrives late, we cannot stop the party for them.  They may join the party at whatever point we are at, but will not be able to go back and complete an activity that we have already finished.  For example, if the girls have completed a craft or a makeup session, the late guest will have to skip that and move on to the next activity.  If the guest has missed the dress-up time, they may still put on a costume and join the other girls provided that you or another parent help them to do so.  If the girls have already changed out of their costumes, the guest will not be able to participate in this part of the event.  Also, our parties begin promptly at the time agreed upon.  If your guests arrive 10 or 20 minutes late, regrettably, we cannot keep the party from starting to wait for their arrival.  We typically begin 5 minutes after the start time. Most parties are 1 1/2 hours long and extra time runs $50.00 per half hour.  If your party begins late due to you not wanting to start without the missing guests, we will need to charge for an extra 1/2 hour or your party will end up having less time for activities.  We have our own schedules to keep and cannot wait for late arrivals. Much planning and preparation time goes into your event and when the day arrives, we cannot  change the terms agreed up. These rules are necessary to provide the least amount of distraction to your daughter and her guests.  Your understanding is greatly appreciated.
• Can boys attend the party? and  Do you offer parties with themes for boys?    No, we're sorry, our parties for boys.  They are completely girly in theme and we do not feel that a boy would be either comfortable or interested in participating.  We may add party themes at a later date that are unisex or for boys only!
• What type of food is included in the package and can we add anything additional?    A cupcake and beverage is provided for each girl on your guest list. There is no time alloted for having a lunch or dinner.  If you are interested in having a meal at your event, we can add this to your package.  The cost is $50.00 per extra half hour of party time and it is completely up to the client to supply the food for this portion of the party.  Also, for an additional cost, extra dessert can be ordered for parents and siblings of your guests but a final number needs to be given by the date your final head count is due.  You can see this option under "party upgrades" on the website.  Please inquire about details pertaining to your event. 
• Will the activities be geared toward specific ages groups?    Yes, all crafts, games and activities will be age appropriate and can be discussed with us prior to your event.  They usually pertain to the chosen theme.  Sometimes there are different craft options for a specific theme, this does not always apply, but when it does, you can may choose the craft of your choice. There is also the option to upgrade crafts, if interested.
• Is gratuity included in the package price?    A gratuity is not included or necessary, but is greatly appreciated!
• When are the parties held?   Parties can be scheduled any time our schedule permits.  All dates and times are subject to availability and we will try to be flexible to meet your needs.  Give us your request and we will do the best we can to be accommodating, especially with much advance notice.
• Do you offer any upgrades?    Yes, we do offer upgrades.  Please look under "add-ons and party upgrades" on the website.
• The package prices are higher than I expected to pay.  Why are they priced as they are?    Many factors contribute to the planning and executing of our events!  From mailing invitations, coordinating all of the responses, purchasing favors, food and crafts, to preparing games, costumes, table linens and settings. Along with this, it takes a considerable amount of time to do all of the packing and unpacking as well as traveling, setting up and cleaning up, printing and mailing of party pictures and cleaning of all the supplies used at each event, whew!!  If you break it down and take all of the work we do for one party into account, we feel you will see the amount of dedication and time that goes into each event and we hope you will find that it is well worth the cost! 
  
• Social Butterflies, LLC is fully insured.